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Frequently Asked Questions

Q - What do I need, to view the programs?
A - In order to view the programs Windows Media Player software must be installed on your computer and you must have access through any corporate firewalls that may be in place between you and the Internet. Windows Media Player software can be downloaded from the Internet by visiting the Microsoft site here.

Q - Can I change the size of the player screen?
A - The video for this program is actually "embedded" in an html page which does not allow the video to be "stretched out." The player is designed to fit in a screen display set to 800 by 600 pixels or larger. If you would like the player to take up as much space on the screen as possible, set your screen display to 800 by 600. This will not increase the actual resolution of the picture, but it will seem "larger" on the screen.

Q - Where can I get additional information on technical problems?
A - Troubleshooting information and technical assistance can be accessed through Microsoft's support pages here.

In order to use Windows Media with the Firefox browser, you must have this plugin installed which is located at: http://forums.mozillazine.org/viewtopic.php?t=206213#FF_1

System Requirements

WINDOWS

Windows Media Player 10 System Requirements

Minimum

* Microsoft Windows XP Home Edition, Windows XP Professional, Windows XP Media Center Edition, or Windows XP Tablet PC Edition
* A 233 megahertz (MHz) processor, such as an Intel Pentium II or Advanced Micro Devices (AMD) processor
* 100 MB free disk space
* Super VGA (800 x 600) or higher resolution
* 16-bit sound card
* Broadband Connection (LAN, DSL, Cable Modem)
* Microsoft Internet Explorer 6 or Netscape 7.1
Note To support embedding digital media in a Web page, Netscape Navigator 6.x and 7.0 must be used only with the Java 2 Runtime Environment version 1.3.x

Windows Media Player 9 System Requirements

Minimum

* Microsoft Windows® 98 Second Edition, Windows 2000, Windows Millennium Edition, Windows XP Home Edition, or Windows XP Professional
* A 233 megahertz (MHz) processor, such as an Intel Pentium II or Advanced Micro Devices (AMD) processor
* 100 MB free disk space
* Super VGA (800 x 600) or higher resolution
* 16-bit sound card
* Broadband Connection (LAN, DSL, Cable Modem)
* Microsoft Internet Explorer 6 Service Pack 1 or Netscape Navigator 7.0
Note To support embedding digital media in a Web page, Netscape Navigator 6.x and 7.0 must be used only with the Java 2 Runtime Environment version 1.3.x

Recommended

* Windows XP Home Edition or Windows XP Professional (some features require these operating systems)
* A 500 MHz processor or faster
* 128 MB RAM
* Approximately 300 MB free disk space to use System Restore
* Super VGA (800 x 600) or higher resolution
* 16-bit sound card
* Broadband Connection (LAN, DSL, Cable Modem)
* Microsoft Internet Explorer 6 Service Pack 1 or Netscape Navigator 7.0
Note To support embedding digital media in a Web page, Netscape Navigator 6.x and 7.0 must be used only with the Java 2 Runtime Environment version 1.3.x.

Windows Media Player 6.4 System Requirements

Minimum
* Pentium 90 MHz processor
* 16 MB RAM
* 16-color display card
* 16-bit sound card
* 28.8-Kbps modem (optional for local playback)
* Windows 95 (audio, illustrated audio, and some video)

Recommended
* Pentium 120 MHz processor or faster
* 32 MB or more of RAM
* 256-color display card or better
* 28.8-Kbps or faster modem or Ethernet card
* Windows 95, Windows 98, Windows NT® Server or Workstation 4.0 with Service Pack 3 (audio, illustrated audio, and video)

MACINTOSH

* Mac OSX
* Windows Media Player 9
* 256MB RAM
* 100MB Free Disk Space
* Broadband Connection

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