| Preparing to View the Webcast
Follow These Steps to Get Ready
- Make sure that the computer that you
are using to view the webcast is connected to the Internet
with a “broadband” (corporate LAN, cable, DSL) connection.
- Click here to
see what media players are installed on you computer.
- If “RealOne Player” is installed,
go to “Step 3”.
- If “RealOne Player” is not installed,
click here to
install the FREE version (Look carefully to locate
the “Download the Free RealOne Player” button on
the “Real.com” page.) It is not necessary to purchase
any of Real's premium players or subscription plans.
The free basic player is all that is required to
view the surgery.
- Click here to
test “RealOne Player” for viewing the webcast.
- If you see and hear the 10 second
slp3D video clip, then the computer is ready to
view the webcast. To ensure that you have the best
viewing experience the computer needs to be connected
to the Internet with a broadband connection.
- If you do not see and hear the
10 second video clip and you are connected to the
Internet through a hospital or corporate network,
then you need to contact the network administrator
at your location to remedy the connection problem.
The most likely reason preventing you from seeing
and hearing the clip is a “firewall” restriction.
- If you are connecting directly
to the Internet by cable modem or DSL, you will
need to contact your Internet cable or DSL service
provider about the connection problem. If you have
a home network that includes a firewall, and you
cannot see the 10 second video clip you may also
need to consult the hardware documentation and/or
call on the manufacturer for technical support.
- View webcast with a computer that
meets at least these requirements*
- 300 MHz Intel Pentium III processor
- 128MB RAM
- Broadband Internet access (Cable,
DSL, or Local Area Network)
- Sound card and speakers
- Video display card set to 65,000-colors
(True Color) with a display size of 800x600 pixels
- Windows 98/ ME / NT (Service Pack
4 or later)/ 2000 /XP
- Internet Explorer 5.0 (or later)
or Netscape 6.2 (or later)