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Preparing to View the Webcast

Follow These Steps to Get Ready
  1. Make sure that the computer that you are using to view the webcast is connected to the Internet. Although a 56K connection will work, a "broadband" (corporate LAN, cable, DSL) connection is strongly preferred.
  2. Click here to see what media players are installed on your computer.
    1. If "RealOne Player" is installed, go to step 3.
    2. If "RealOne Player" is not installed, click here to install the FREE version (Look carefully to locate the "Download the Free RealOne Player" button on the “” page.) It is not necessary to purchase any of Real's premium players or subscription plans. The free basic player is all that is required to view the surgery.
  3. Click here to test "RealOne Player" for viewing the webcast.
    1. If you see and hear the 10 second slp3D video clip, then the computer is ready to view the webcast. To ensure that you have the best viewing experience the computer needs to be connected to the Internet with a broadband connection.
    2. If you do not see and hear the 10 second video clip and you are connected to the Internet through a hospital or corporate network, then you need to contact the network administrator at your location to remedy the connection problem. The most likely reason preventing you from seeing and hearing the clip is a "firewall" restriction.
    3. If you are connecting directly to the Internet by cable modem or DSL, you will need to contact your Internet cable or DSL service provider about the connection problem. If you have a home network that includes a firewall, and you cannot see the 10 second video clip you may also need to consult the hardware documentation and/or call on the manufacturer for technical support.
  4. View the webcast with a computer that meets or exceeds these requirements*


    1. 300 MHz Intel Pentium III processor or greater
    2. 128MB RAM
    3. Broadband Internet access (Cable, DSL, or Local Area Network)
    4. Sound card and speakers
    5. Video display card set to 65,000-colors (True Color) with a display size of 800x600 pixels or greater
    6. Windows 98/ ME / NT (Service Pack 4 or later)/ 2000 /XP
    7. Internet Explorer 5.0 (or later) or Netscape 6.2 (or later
    *To see the computer’s system information on Windows, click Start, click either Settings and / or Control Panel, and then click System (Information).


RealOne player is now available for Mac OSX. It performs well and is compatible with any Mac recognized as OSX capable.

(Users of Mac OS 9.2 or lower will have to use RealPlayer 8.)


The surgical presentation is not yet compatible with Apple's Safari browser. You will need to use IE5 for Mac instead. And If you currently have Safari configured as your default browser you will need to temporarily change IE5 to the defauilt. Go to you "Internet Settings" preference panel and use the drop down menu to reselect IE as the default.

You can easlily switch back to Safari at the end of the broadcast.

Recommended system requirements for Real Player 8:

PowerPC G3 processor (233 MHz or faster)
Mac OS 8.5 or later
64 MB RAM and 128 MB virtual memory for machines with less than 233MHz G3 processor
56Kbps or faster modem
Internet connection and web browser (Internet Explorer 5.0 later or Netscape 4.76 or later)

Minimum system requirements (unlikely to yield a satisfactory video experience) for Real Player 8:

PowerPC 604 processor (200 MHz or faster)
Mac OS 8.1 or later
32 MB RAM and 64 MB virtual memory.
56Kbps modem
Internet connection and web browser (Internet Explorer 5.0or later or Netscape 4.76 or later)




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