Webcast Help
Frequently Asked Questions
Q - Does Real
Player cost anything to download?
A - Real Player is free.
Q - What do I need, to view the programs?
A - In order to view the programs the free RealPlayer software
must be installed on your computer and you must have access
through any corporate firewalls that may be in place between
you and the Internet. The free RealPlayer software can be
downloaded from the Internet by visiting the RealNetworks
site here
and older versions can be obtained on their
legacy player page. Please look for the "Free Basic Player," not Real's premium player. The basic player is all that's required. Real makes their money by selling the premium player, so it may take some careful scrutiny to find the basic player link.
Q - Why Real Player
and not Windows Media player or the Quicktime player?
A - Real Player is a reliable application which offers a version
for most of the popular operating systems. Real specializes
in streaming and therefore offers some important multimedia
technologies that are not supported as well in Windows Media
Player. Real also prevents fewer security issues to the originating institutions as it does not require the exposing IP adresses that lie behind the firewall.
Q - Can I change the
size of the player screen?
A - The video for this program is actually "embedded"
in an html page which does not allow the video to be "stretched
out." The player is designed to fit in a screen display
set to 800 by 600 pixels or larger. If you would like the
player to take up as much space on the screen as possible,
set your screen display to 800 by 600. This will not increase
the actual resolution of the picture, but it will seem "larger"
on the screen.
Q - Where can I get
additional information on technical problems?
A - Troubleshooting information and technical assistance can
be accessed through RealPlayer's support pages here.
System
Requirements
WINDOWS
System Requirements for Real Player 10
Real Player 10 is Real’s
current player version.
Recommended system requirements:
- 500 MHz Intel Pentium III
processor or greater (supports simultaneous record/playback
features)
- 256MB RAM
- 52MB available disk space
- 56Kbps modem, bare minimum. Broadband connection strongly recommended
- Full Duplex sound card and speakers
- 65,000-color video display card [set to display at 800x600](video)
- Windows 98/ SE / ME /NT 4.0 with service pack 6 or later, 2000 with Service Pack 2 or later, XP
- Internet Explorer 6.0 or later (5.0 minimum), Netscape 7.0 or later
System Requirements for RealPlayer 8
RealPlayer 8 is one player
version older than RealOne Player. It is generally more tolerant
of older, slower systems.
Recommended system requirements:
- 266 MHz Intel Pentium II
processor or equivalent
- Windows 95/98, Windows ME (final release version only),
Windows NT 4.0 with Service Pack 4 or later, Windows 2000,
or Windows XP. Windows NT and Windows 2000 users must have
Administrative rights to install RealPlayer.
- 32 MB RAM
- 16-bit sound card and speakers
- 65,000-color video display card
- - 56Kbps modem, minimum, broadband connection strongly recommended
-- Internet Explorer 5.0 or later, Netscape 6.2 or later
MACINTOSH
OSX
Real 10 player is now
available for Mac OSX. It performs well and is compatible
with any Mac recognized as OSX capable. G4 466Mhz or faster foir best performance
(Users of Mac OS 9.2 or lower
will have to use RealPlayer 8.)
Recommended system requirements for Real Player 8:
PowerPC G3 processor (233 MHz
or faster)
Mac OS 8.5 or later
64 MB RAM and 128 MB virtual memory for machines with less
than 233MHz G3 processor
56Kbps or faster modem
Internet connection and web browser (Internet Explorer 5.0
later or Netscape 4.76 or later)
Minimum system requirements (unlikely to yield a
satisfactory video experience) for Real Player 8:
PowerPC 604 processor (200
MHz or faster)
Mac OS 8.1 or later
32 MB RAM and 64 MB virtual memory.
56Kbps modem
Internet connection and web browser (Internet Explorer 5.0or
later or Netscape 4.76 or later)
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